Ride HIBIKE and Hele-On

If you’re a Monthly County of Hawaii Mass Transit Agency (COH MT) transit rider, you can use the bikeshare system as a transportation option for the first and last mile of your commute, in conjunction with using the bus at no additional cost. MT pass holders don’t pay a cent for the monthly Bikeshare subscription, FREE for all pass holders and includes and unlimited number of 60-minute rides or less per month.

The County of Hawaii Mass Transit (MT) and PATH have joined forces to present the Hele-On, Ride On project. Hele-On, Ride On brings a much-needed focus to producing healthier, safer, and more livable communities around transit facilities. The purpose of this project is to eliminate a cost barrier for transit riders to use the HIBIKE bikeshare system. Reduced congestion and improved positive community development practices are just some of the benefits of Hele-On, Ride On. The program is also an excellent way for Hawai’i Island residents to help lower our individual carbon footprint and reduce the need for fossil fuels through the use of mass transit and the HIBIKE bikeshare system.

HOW TO SIGN UP

Interested in receiving your free HIBIKE subscription? You will receive and order form in the mail if you are currently a Hele-On monthly pass holder. If you have not received an order form and you would like to sign up, please contact Hele-On Monday to Friday, 7:45 am to 4:30 pm at 808-961-8744.

If you are not currently a Monthly Pass holder and would like to get your free subscription, check out Hele-On Fares page here for a Monthly rates and to complete your Monthly Pass and Bus ticket order form today.

All users interested who have completed the free HIBIKE subscription form and submitted to Hele-On will receive a call from a HIBIKE representive within 3-5 days with details one how to complete the signup process. The monthly cost is $0 but a valid credit card must be linked to your HIBIKE account. Any extra-time fees will be billed to your card at $4.50 for each 30 minutes or less.

Once you have completed the sign-up process of your HIBIKE account your will receive a first time complimentary HIBIKE card within 3-5 business days which will allow you to release a bike at any station. Don’t want to wait for your card. You can get riding today using the PBSC app on your smart phone.

PLAN DETAILS

FREE SUBSCRIPTION

If you’re a Monthly County of Hawaii Mass Transit Agency (COH MT) transit rider, you can receive a free HIBIKE subscription in conjunction with your monthly transit pass.

UNLIMITED 60 MINUTE RIDES

Get unlimited rides lasting 60 minutes or less per month. Return your bicycle to any station within 60 minutes from the start at no additional cost. Want to keep riding longer? No problem! Each additional 30-minutes or less is only $4.50.

How to use HIBIKE

UNLOCK

Visit any one of our stations in Kona or Hilo and unlock a bike using your HIBIKE card or the PBSC APP on your smart phone.

A complimentary HIBIKE card is included with all memberships and will be received in the mail. This is the quickest and fastest way to unlock a bike. It is as easy as:

  1. Find the card slot on the docking point to the left of the bike you select and inset your card all the way in.
  2. Wait for the light to turn from yellow to green.
  3. Pull backwards on your bike to remove.

To use the PBSC app, download for Android or Apple by searching your store for “PBSC”

  1. Once downloaded and at a station, select the station on the map that you would like to get a bike from.
  2. Click the unlock button.
  3. Enter the 5 digit code into the key pad to the left of the bike on the docking point.
  4. Wait for the light to turn from yellow to green.
  5. Pull backwards on your bike to remove.

RIDE

Enjoy your ride! Once you are done, return to any station.

RETURN

Push your bike into any dock to lock it. Once you see the green light, your trip has ended. The green light is the only indication that your trip has ended. Leave it worry-free. We will have a bike available again when you are ready to ride.

Bikeshare Kona Locations

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Bikeshare Hilo Locations

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